Happy Friday! I'm writing today to the business owners and managers who are exhausted by their lack of employees; the ones they have aren't the best; their high-performers are most likely looking for a new job. The reality of having a dream team may be far from your thoughts, but today's reflections are a few encouragements that you can have a DREAM TEAM REALITY.
START WITH YOU
The leadership of your business starts with you. Your ability to find healthy ways to keep going will benefit everyone. You notice this doesn't doesn't say time for yourself, you don't have this. Look around your business right now, what makes you happy? Is there a genre of music you could play in your office? Is there a non-alcoholic beverage that you could have stocked for yourself? Can you listen to a motivating podcast during your day? Can you go for a walk at the top of the hour? Focus on yourself so that you are refreshed to lead everyday. As I write this, I am seeing a super busy business owner of a very successful coffee shop. Being busy is a good thing, right? Well, she definitely was short-staffed as she was preparing a catering order and helping the customers at the counter, but the space was so beautiful with great music and I noticed she was drinking a favorite non-alcoholic beverage that wasn't sold at her business. (Emphasis on non-alcoholic because I know most people do think about their favorite alcoholic beverage during stressful times.)
YOU AREN'T ALONE
As I went full-time consulting a few months ago, I had no idea the stories I would hear from small business and nonprofit leaders and be able to emphasize for how hard it is to lead your own business. Many employees and customers don't realize the pressure when the weight of the business is on you. You may feel alone in your organization, but you aren't alone. I know there is a community of other business leaders in your area. I hope there is a supportive Chamber of Commerce and opportunities to take a break with other business leaders. Take time each week to find a group of business leaders that you can connect with or better yet, start your own. It takes a village, even for your business.
Please call 988 if you or someone you know is in crisis or suicidal.
This week I went to a education event around fraud in businesses and it was so disheartening to hear about how much is stolen from employees. Recently I heard a story of having to fire a very good employee because they were caught on camera stealing. Stealing something that had they asked they needed it, the employer would have most likely given it to them. So what does this have to do with employee engagement? If you don't know what your employees may be going through in their personal lives, you might want to find out. I don't mean going on the shop floor and asking them "Is everything ok at home?", but taking time to meet them and learn more about them on a consistent basis. Is your business to big for you to do this? I recently heard about Marketplace Chaplains and they have care partners to support your employees in their personal lives so they can keep being successful at work.
What did I miss in helping business owners and leaders keep going amidst the labor shortage, higher material costs and burn-out?
I'd love to hear your story, send me a LinkedIn message or email email@example.com.
Have a restful weekend and I appreciate you!
The word of this past week was TEAM. Every day I seemed to be reading or hearing about another small business closing due to the lack employees and/or turnover. Although I know a lot of factors go into the shortage of employees, I do know that it is an employee market and if you aren't bringing the best culture and leadership to your business, you could be facing a breakdown in the success of your team.
After meeting with my business coach, Kelly, Resiliency Coaching, for the 3rd version of my business plan for Goenner Consulting, LLC, I am ready to return to my career of building strong teams.
Here are three characteristics that a strong team should have.
We are experiencing unprecedented situations in our world right now. Both leadership and employees must be able to navigate their personal and professional situations and be resilient. How can you build a resilient culture? Feeling safe is the most important atmosphere that can cultivate resilient teams. Also leadership that is able to be authentic and open to change and innovation, even if they don't like it.
People are committed when they see what is in it for them. Many of the new generations entering the workforce aren't interested in working just for a paycheck, but want to know what are they contributing to. Businesses that are able to have employees be involved in community activities will see more committed employees. Being able to support employees who are going through difficult personal seasons can also strengthen a team to be committed.
Team success can have a lot of variables. For the business owner it could be the bottom-line financially, for the employee it could be that they are growing in their career and for managers it could be that their team is able to make their goals. No matter what the measure of success, the business will be successful when all measures of success are celebrated.
Is your team broken? Are you frustrated by high-turnover and/or low performing employees? Make sure to follow me as I will be pouring out my heart as I pivot my consulting to focus on building resilient, committed and successful teams.
Thank you for reading.
P.S. Did you know we have YouTube, check out a video from this morning.
Written by Faith